Cann Print Terms and Conditions

Terms & Conditions

Please read carefully

Your use of the Cann Print Web Site is subject to these terms and by using the Site you show your agreement to such terms. If you do not accept our terms, please do not use the Web Site.

Ownership of Web Site

This Web Site belongs to Cann Print, Crookedholm Commercial Centre, Main Road, Kilmarnock , KA3 6LX.

Contacting Us

These terms and conditions are governed and constructed according to Scottish & UK law. Our terms of trading do not affect your statutory rights as a consumer.
Cann Print, our suppliers and our personnel are completely dedicated to providing the highest levels of customer service. We will process your order as quickly and efficiently as possible and delivery is usually within 1 - 5 working days from our Centres, dependent on the product or service being acquired.

If you need to contact us, please email us at info@cannprint.com, alternatively, you can write to us at:

Cann Print
Crookedholm Commercial Centre
Main Road
Kilmarnock
KA3 6LX

If you require any advice or assistance please call on 01563 572 440. Lines are open between 9.30am 5.30pm Monday to Saturday.

We aim to provide high levels of customer satisfaction. In the unlikely event of a complaint you should send it in writing or email to the contact details above, please address any such complaints to the Operations Manager. We will endeavour to respond to your query within 7 working days.

Headings

Headings used in these terms and conditions are for convenience only and shall not affect their interpretation.

Trademarks

The images, logos and names on this Web Site which identify Cann Print or third parties and their products and services are proprietary marks of Cann Print and/or the relevant third parties. Nothing contained in this Web Site shall be deemed to confer on any person any license or right on the part of Cann Print or any third party with respect to any such image, logo or name.

Alterations

Cann Print reserves the right, at any time and without prior notice, to remove or cease to supply any product or service contained on this Web Site. In the event that such removal takes place we shall not be liable to you in any way whatsoever for such removal.

Phone Calls and Emails

Telephone calls using the telephone numbers provided on this Web Site and email correspondence with Cann Print at the email addresses accessible through, or discernible from, this Web Site may be recorded or monitored. By using such communication methods you are consenting to the recording or monitoring of the same.

Payment

In respect of Cann Printsupplied goods, services or membership our ordering system allows you to make several choices of payment. We accept all major credit / debit cards and cheque by arrangement. You may send your credit card information via phone, post or online. All credit card numbers are encrypted in the software when the order is placed using 128-bit encryption. Thereafter payment is collected through our online credit card processing partner, PayPal.

If payment is to be made by cheque, please allow 7 days for cheque clearance. Any errors in receipts or payments will be rectified within 7 working days of our agreeing to correct them.

The company accepting the payment is Cann Print and that is what will appear on your statement.

Site Security

Every order placed with Cann Print is subject to a security check. These checks are carried out to protect both you and us against fraudulent transactions. Therefore all information entered by you must match the information held by the card issuer. Supplying incorrect or incomplete information will result in a delay in processing your order. If we are unable to confirm the identity of a customer we may carry out further security checks that may delay the processing of your order. As the supplier we reserve the right not to supply goods if we are unable to reach a satisfactory conclusion to a security check.

We may on occasion ask you to fax, post or email further proof of identity. We may on occasion ask you to supply their credit/debit card details to carry out a further security check.

If you suspect your card has been used fraudulently at Cann Print please contact your card issuer immediately and notify us of the occurrence on 01563 572 440.

This website uses the latest in SSL technology, giving you greater peace of mind and absolute security. In the order pages which require the entry or transmission of sensitive information such as your credit card details the padlock will appear in the Status Bar indicating that you have entered a secure area. At this point all the information exchanged from your (The Customer) computer to ours (Cann Print) is heavily encrypted, and guarantees that no one has unauthorised access to your details.

Your information is not stored on an internet active computer so a third party cannot access your details. This system is the safest way to buy and is safer than passing your details over the phone lines and at least as safe as passing your card over a shop counter.

Cookies are used on this site, but merely add functionality to the shopping cart.
We do not send marketing emails to personal email addresses where the recipient is not a customer or has not registered an interest in receipt of newsletter or special offers.

Our privacy policy explains in detail our policies and practices in respect of data protection and use of information.

Delivery Address

In conjunction with our security policy we only supply products to the cardholders address. If you wish the item to be sent to an address other than that of the registered card address please contact us via email info@cannprint.com prior to placing your order. Entering an address into the site when it is not the registered address of the card may subject your order to a delay.

In exceptional cases we may accept two forms of identification showing the card address to allow an order to go to an alternative residential address. We will deliver to an alternative business address providing we can verify details. Such cases are always subject to our discretion.

PRODUCTS & SERVICES

Placing an Order

Simply browse our catalogue and click on "add to cart" at the item you wish to buy and it will be added into your shopping cart. Once you have finished your selection, click on "checkout" and you will be asked for your details. If you wish to make your purchase over the telephone please call one of our sales team on 01563 572 440. Once you have placed your order you will receive an order confirmation by email or letter.

If any item is not available, it will automatically be placed on back order for you, however, should you not wish to make use of this facility you may cancel your order.

The purchase of goods and services from Cann Print or our suppliers enters the purchaser into a legally binding contract of sale. The terms and conditions of this contract are detailed within our terms and conditions of trading.

Prices, and details, of products and services (and any offers) posted online are subject to change without notice. All products and services are subject to availability and we give no guarantee in this respect. The provision of details of products and services on this Web Site are not, and should not be construed as, an offer to sell or buy such products or services by Cann Print or the relevant company either of whom may accept or reject your offer at its sole discretion.

Goods Faulty on Arrival or in use:
Your product or service purchased is/are covered by manufacturers' warranty or guarantee as applicable and set out in the relevant product information.

All attempts should be made to reasonably allow Cann Print or the supplier to attempt to repair any problems identified.

Goods Damaged in Transit:
All products should be checked for damage prior to signing for them. Any damage must be noted along with your signature. Cann Print or the supplier if ordered direct will be responsible for reasonably prompt rectification of any damage.

If you have changed your mind:
If you have changed your mind about your order you should inform Cann Printand the supplier, if appropriate, in writing by letter, fax or email as soon as possible, but no later than five days, after receipt. However, there may be a charge for restocking, replacement or refunds if costs are incurred.

Delivery Policy:
Cann Print will ensure that products or services are delivered promptly and on time, in line with the product and / or service information supplied during the order process. However as with most service and product suppliers acts of God or unforeseen circumstances may prevail however Cann Print and our suppliers will keep you informed of any undue delay.

Special Offers and Discount Vouchers:
Cann Print will, from time to time, issue voucher codes as part of ongoing marketing to be used to gain discount against goods bought through our Online Store. These vouchers are not to be used in conjunction with any other promotion, offer or discount scheme, including but not limited to Club Discount Schemes and Special Offer items in the Online Store. Should we receive an order through our Online Store which combines more than one discount to an item we reserve the right to refuse to fulfil the order and will offer the chance to select only one discount offer per item.

WEBSITE POLICIES

Copyright

The copyright in the material contained in this Web Site belongs to Cann Print or its licensed source. Any person may copy any part of this material, subject to the following conditions:

the material may not be used for commercial purposes;
the copies must retain any copyrights or other intellectual property notices contained in the original material;
the products and technology or processes described in this Web Site may be subject to other intellectual property rights reserved by Cann Print or by other third parties with no license granted in respect of those intellectual property rights);

Images on this Web Site are protected by copyright as its text by IPR and may not be reproduced or appropriated in any manner without the written permission of their respective owner(s).

Changes to Terms and Records of Agreements

We reserve the right to change these terms and conditions at any time by posting changes on the Web Site. It is your responsibility to review the Web Site terms and conditions to ensure you are aware of the latest terms and conditions. Your use of this Web Site after a change has been posted will be deemed to signify your acceptance of the modified terms and conditions.

Disclaimers

Whilst Cann Print has taken due care and attention in the preparation of the contents of this Web Site the information, names, images, pictures, logos, icons regarding or relating to Cann Print or our products and services marketed on the site (or to third party products and services), are provided on an 'as is' basis without any representation or endorsement being made and without any warranty of any kind, whether express or implied, including but not limited to, any implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

To the extent permitted by law, all such terms and warranties are hereby excluded. In no event will Cann Print be liable, whether in contract or tort (including negligence or breach of statutory duty) or otherwise for any losses sustained and arising out of or in connection with use of this Web Site including, without limitation, loss of profits, loss of data or loss of goodwill (in all these cases whether direct or indirect) nor any indirect, economic, consequential or special loss.

Cann Print does not represent that the information contained in this Web Site is accurate, comprehensive, verified or complete, and shall accept no liability for the accuracy or completeness of the information contained in this Web Site or for any reliance placed by any person on the information.

Cann Print does not warrant that the functions or materials accessible from or contained in this Web Site will be uninterrupted or error free, that defects will be corrected or that this Web Site or the server that makes it available are virus or bug free or represent the full functionality, accuracy, reliability of the materials.

If any of these Terms and Conditions (or any terms and conditions relating to a product or service referred to in this Web Site) should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which such terms and conditions are intended to be effective, then to the extent of such illegality, invalidity or unenforceability, and in relation to such state or country only, such terms or condition shall be deleted and severed from the rest of the relevant terms and conditions and the remaining terms and conditions shall survive, remain in full force and effect and continue to be binding and enforceable.

Intellectual Property Rights

All Intellectual Property Rights (including, without limitation, all database rights, rights in designs, rights in know-how, patents and rights in inventions (in all cases whether registered or unregistered and including all rights to apply for registration) and all other intellectual or industrial property rights in any jurisdiction) in any information, content, materials, data or processes contained in or to this Web Site belong to Cann Print Motoring Services Limited or its licensed source. All rights of Cann Print in such Intellectual Property Rights are hereby reserved.

Jurisdiction and Law

Unless otherwise specified, the products and services described in this Web Site are available only to UK residents (excluding the Channel Islands and Isle of Man). The information on this Web Site is not directed at anyone other than UK residents and applications from others will, unless otherwise stated, not be accepted.

Cann Print makes no representation that any product or service referred to on or through the Web Site is appropriate for use, or available in other locations. The information and other materials contained in this Web Site may not satisfy the laws of any other country and those who choose to access this Site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable. The phone numbers provided only apply to phone calls made from within the UK.

These Terms and Conditions and any terms and conditions relating to products or services described in this Web Site shall be governed by and construed in accordance with the law of Scotland. Disputes arising in relation to the same shall, unless otherwise expressly agreed, be subject to the exclusive jurisdiction of the courts of Scotland.

Links to other Web Sites

Certain (hypertext) links, advertisements or suppliers promotion will lead you to Web Sites that are not under the control of Cann Print. When you activate any of these links, you will leave The Cann Print Web Site by opening a new window and we have no control over and will accept no responsibility or liability in respect of the material on any such other Web Site. By allowing links with third party Web Sites Cann Print does not intend to solicit business or offer any security to any person in any country, directly or indirectly.

Force Majeure

Every effort will be made to carry out the contract but its due performance is subject to cancellation by Cann Print or to such variation as we may find necessary as a result of inability to secure labour, materials or supplies or as a result of any act of God, War, Strike, Lockout or other labour dispute, Fire, Flood, Drought, Legislation, or other cause (whether of the foregoing class or not) beyond the sellers control.

Guarantees

All original products supplied are covered by the terms and conditions of the manufacturers guarantee for a period of 12 months.

The guarantee provided by Cann Print specifically excludes faults caused by accident, neglect and misuse. In addition routine maintenance, consumables, and cosmetic damage are not covered. The full cost of any service call will be charged to you should our engineers find no fault with your product. This does not affect your statutory rights.

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